Report: #971005

Complaint Review: Staples

Submitted: Sun, November 18, 2012
Posted: Sat, November 24, 2012

Reported By: Amit — fremont California USA

Staples

39116 Fremont Hub, Fremont, California Fremont, California United States of America

Phone: 5104949565
Web:
Category: Miscellaneous Electronics

Staples fraud, wrong product in the box, no refund when returned Fremont, California

*Consumer Comment: What you do.

REBUTTAL BOX | Respond to this Report!

What's this?

0Author 1Consumer 0Employee/Owner

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management
at its best!

An open fraud has been committed by the mentioned companies in Fremont. I bought a 16 GB Google nexus from the store. On reaching home, the device did not work without a power supply so we took it to return back the device. On reaching the store , the store refused to return the product informing us that there was an 8GB tablet in the box that had some wires removed from the battery. So the store not only sold us a used 8GB Nexus in 16 GB box but also accused me of switching the product. This is an open and blatant fraud. I am a student presently studying in San Francisco and this fraud of $225 holds a large value for me. Kindly help me with this situation

This report was posted on Ripoff Report on 11/18/2012 01:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Staples/Fremont-California-94538/Staples-fraud-wrong-product-in-the-box-no-refund-when-returned-Fremont-California-971005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Staples

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips

Report & Rebuttal

Respond to this report!

What's this?

Also a victim?

What's this?

Repair Your Reputation!

What's this?

Arbitrate

Remove Reports?
No! Better yet! Arbitrate to set the record straight!

REBUTTALS & REPLIES:

0Author 1Consumer 0Employee/Owner

Updates & Rebuttals

#1 Consumer Comment

What you do.

AUTHOR: camero89 - (United States of America)

SUBMITTED: Saturday, November 24, 2012

POSTED: Saturday, November 24, 2012

The problem that you are facing sucks. The reason they they wont bring it back is because they thought you altered the device and which happens alot to corperate businesses, so you cannot blame them. You have to prove you did not alter the device, next time after you buy a small electronic from a store ask if you can open it and turn it on. Small electronics come with a charge on them, once you get it to power on you know your good. Companies make devices now days with the cheapest parts and labor, and we wonder why we have troubles like this. The only comany that I know that still makes there own parts is ASUS.

Now what you do about the nexis 7 that you own. Nexis 7 is made by google contact them and tell them what happened. they will either replace it or fix it at no cost to you.

By the way the nexis 7 is a sweet device I own one.