• Report: #459412

Complaint Review: Staples

  • Submitted: Sun, June 07, 2009
  • Updated: Mon, June 29, 2009

  • Reported By:Coraopolis Pennsylvania
Staples
http://www.staples.com/ Heath, Ohio U.S.A.

Staples Rebate refused for bogus reason, rippedoff for $70.00 Heath Ohio

*Consumer Comment: This isnt a staples issue, you must call HP

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Ripped off by Staples and HP:

On Black Friday, 2008, bought HP laptop and printer with offer of full rebate on price of printer ($70.00). Appled for rebate online via Staples EasyRebate. In Jan. 2009 got letter from HP stating rebate was rejected because it didn't apply if "Net to Zero" offer (never heard of this, doesn't even make sense) also applied (wasn't even offered). After several calls, HP changed story to "rebate claimed with same serial number", and they asked for UPC to be sent. I didn't save UPC as it was not required for EasyRebate. Emailed Staples customer support a number of times, was eventually told the rebate was affirmed and would get it in mail in 2 weeks. Rebate never arrived, subsequent emails from Staples said they
could NOT affirm rebate and to call HP 800 number (same one I called earlier).I gave up and so am screwed oout of $70.00. Will never buy HP or from Staples again.

John
Coraopolis, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 06/07/2009 02:26 PM and is a permanent record located here: http://www.ripoffreport.com/r/Staples/Heath-Ohio-43055/Staples-Rebate-refused-for-bogus-reason-rippedoff-for-7000-Heath-Ohio-459412. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Staples

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

This isnt a staples issue, you must call HP

AUTHOR: Stopwhinning - (U.S.A.)

Im sorry to say, that this being an HP rebate must be resolved by HP.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X