- Report: #1097392
Report - Rebuttal - Arbitrate
Complaint Review: Staples
Staples110 Moraine Point Plaza butler, Pennsylvania USA
Staples On Line Search Filters Butler Pennsylvania
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I had went on the staple web site to look for a laptop for my daughter's birthday. I clicked on Technology then got a subheading for Laptops. Then it gave me more subheadings and I choose Touch Screen Laptops. I reveiwed different computers and price and found one that seem to be a good deal. It said it was in store so I went over to the store and purchased. They did not have one one display.
I wrapped it and gave to my daughter for her birthday. When she started it up and got it working it was not in fact a touch screen. I called to ask why would they put a non touch screen under a touch screen heading and got shuffled to many phone numbers. No one seem to think this was a problem. They said I should have read all the details about the computer and could have seen it said no touch screen.
I would have done this if it was not under the heading touchscreen, I had looked at the details about speed, memory, etc. Yes this is my fault for not fully reading the total details but I tought I could trust their filters. I just do not want anyone else to have to feel as cheated as I did.
This report was posted on Ripoff Report on 11/06/2013 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Staples/butler-Pennsylvania-16001/Staples-On-Line-Search-Filters-Butler-Pennsylvania-1097392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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