• Report: #182482

Complaint Review: Star Communications - Family Fun Pass

  • Submitted: Tue, March 21, 2006
  • Updated: Tue, March 21, 2006

  • Reported By:East Haven Connecticut
Star Communications - Family Fun Pass
6433 Topanga Canyon Blvd. Canoga Park, California U.S.A.

Star Communications - Family Fun Pass ripoff fraudulent misinformed Canoga Park California

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I paid $4.95 to look over the Family Fun Pass Package which was suppose to enclude over $200 free shopping. After reveiwing the package, I decided I would not benefit from and called the enclosed number to cancel on July 18, 2005. I was provided the cancellation number #24432.

I was informed I would obtain a full refund of $129.90 which had been withdrawn from my bank account on July 15, 2005. I was told I was going to receive a form in the mail to request a refund. The form basically said I was requesting a refund and that I was not going to try any another way to obtain my refund to prevent double payment. I signed and returned the form to the designated address and waited.

End of September I called the company back to inquire into the status of my refund. I was told the refund had been issued the beginning of September and I should be expecting the check in the mail.

By January 9, 2006, I had not received the refund and I was able to talk to someone from Star Commications. I was advised to submit another request in writing, which I promptly wrote and mailed out. As of today, March 21, 2006, I have not received my refund of 129.90. I have also been unable to get a hold of any one at Star Communications, as the number I have no longer works and I can not find any other phone numbers to contact their customer care representative, whom they state not to hesitate to call.

East Haven, Connecticut

This report was posted on Ripoff Report on 03/21/2006 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Star-Communications-Family-Fun-Pass/Canoga-Park-California-91303/Star-Communications-Family-Fun-Pass-ripoff-fraudulent-misinformed-Canoga-Park-California-182482. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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