• Report: #166954

Complaint Review: Star Communications - Family Fun Pass

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  • Submitted: Mon, December 05, 2005
  • Updated: Mon, December 05, 2005

  • Reported By:Enid Oklahoma
Star Communications - Family Fun Pass
Canoga Park, California U.S.A.

Star Communications - Family Fun Pass ripoff read that possible identity theft, unauthorized billing Canoga Park California

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I, too, was called by "Family Fun Pass" and offered a $500 shopping spree. They also never sent me the information but billed me. Thankfully, I watch my accounts like a hawk, and by filing a police report and going to my bank I got my money back. Their customer service system is what is referred to a "Gateway" system-they actually have no idea what they are talking about and are so abused all day that they don't care. After a whole lot of research online and through the Southern CA better business bureau, I found that they actually have about 12 numbers that they give out. And, although they claim to be separate, Star Communications and Family Fun Pass share a computer system. So, if you call one and they are unsympathetic, I don't recommend calling the other one. This IS fraud, so file a police report. After I filed my reports they actually DID send me the "shopping spree", which turned out to be a $500 rebate paid out at $20/month to a few merchants. Not even worth the initial $4.95.

Good luck to you all!

Tabitha
Enid, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 12/05/2005 06:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Star-Communications-Family-Fun-Pass/Canoga-Park-California/Star-Communications-Family-Fun-Pass-ripoff-read-that-possible-identity-theft-unauthoriz-166954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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