- Report: #185258
Report - Rebuttal - Arbitrate
Complaint Review: Star Communications
Star Communications6433 Topanga Canyon Blvd Canoga Park, California U.S.A.
Star Communications scam, threats, harassment Ripoff Canoga Park California
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"I was initially contacted by Nadia from Star Communications on Monday, January 16 at approximately 2 PM. During the call, I researched the company on the internet and discovered many websites saying it was a scam, so I informed her that I was not interested in any offers from the company and told them to put me on their do-not-call list. Various representatives from Star Communications called me back 4 times that same afternoon. Each time I requested that they put me on their do-not-call list. The representatives refused to listen to me or to hang up, talking over me and saying that they had sensitive information on me in their system and they would not delete it unless I accepted their offer, and that they had my bank account number and they could withdraw however much money they wanted from my account. When I hung up, they immediately called back; eventually, I unplugged my phone from the wall to make it stop.
"They have been calling me repeatedly since then; I have been woken by the phone ringing every day this week, and though I haven't always answered it, when I have, it has been them every time. They called me at 10:30 AM on Sunday, January 22; 9:15 AM on Wednesday, January 25; and 8:00 PM on Thursday, January 26. Each time I reiterated my request to be put on their do-not-call list. On Wednesday and Thursday, I also informed them that I had made this request repeatedly and would be filing a complaint against the company. They did not respond and I terminated the call, but they have continued to call back."
That week, I also added my name to the federal do-not-call list; Star Communications stopped calling me shortly afterwards (I think they gave up) and the silence has been blissful. I highly recommend it.
I also highly recommend that you have no dealings with this company. I was having an off day and got about halfway through the verification process before I realized I was being scammed, at which point I hung up. I had already given them some of my personal information (including my account number! - stupid, I know), but they haven't made any withdrawals from my account, because they didn't get the verification. (I still check my account online every day.) After that, when they called me, I just repeated over and over, "I do not authorize any charges on my account and I am not interested in your offer." That's when they started to get threatening. They were trying every trick they could think of to get me to go through with the verification. I reported them to the Attorney General and the FCC.
The moral of the story is, get your name on the do-not-call list, and if someone says they need a shipping or processing fee, ask if they take money orders. If they don't, run as fast as you can in the opposite direction.
This report was posted on Ripoff Report on 04/06/2006 11:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Star-Communications/Canoga-Park-California-91303/Star-Communications-scam-threats-harassment-Ripoff-Canoga-Park-California-185258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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