- Report: #1053726
Report - Rebuttal - Arbitrate
Complaint Review: Star Mart Convenience
Star Mart Convenience13647 100 Ave, Surrey, BC V3T 1H9 Surrey, British Columbia Canada
Star Mart Convenience Rude to Customers - Swearing, Disrespectful and Racist Surrey BC
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This is an absolutely terrible business. I've seen the manager swear at customers, even use racial slanders against them. When I was there, a customer bought an ice-cream, but upon opening it soon after he left the store, the ice-cream had apparently been tightly wrapped broke cone.
The store said it was their supplier's problem not theirs.. They customer couldn't eat it obviously and the cost of the ice-cream was well over $4.00. All the customer wanted was to exchange it for another. They refused. The customer then said he wanted his money back.
After arguing and threatening to call the cops, the manager finally tossed $4.00 at the customer, told him he was a "f**king indian" and to "f**king take your money, you f**king indian and I never want to see you f**king face".
The customer was obviously embarassed and hurt by the comments and they didn't care. This business should be closed down so no one should experience that kind of treatment. I personally will never shop there again.
This report was posted on Ripoff Report on 05/24/2013 08:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Star-Mart-Convenience-/Surrey-British-Columbia-V3T-1H9/Star-Mart-Convenience-Rude-to-Customers-Swearing-Disrespectful-and-Racist-Surrey-BC-1053726. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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