• Report: #712399

Complaint Review: Star Rebates Inc.

  • Submitted: Thu, March 31, 2011
  • Updated: Thu, March 31, 2011

  • Reported By: Disillusioned — kent Washington United States of America
Star Rebates Inc.
1100 dexter avenue north, ste 100 seattle, Washington United States of America

Star Rebates Inc. SCAMS Consumers, DOES NOT send out REBATE GIFTCARDS....DISHONEST seattle, Washington

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Received certificates from ADT as a promotion to offset the cost of the security services.  Sent in 2 $12.95 cashiers checks to Star Rebates to sign up for their Food rebate program and their Fuel rebate program.  Buy submitting receipts monthly I should be receiving 2 $20 gift card rebates per month.  I received gift cards for July of 2010 ONLY.  Since then I have been diligently following their protocol and submitting my receipt vouchers monthly and have received nothing more.  It is now March 2011, but my calculation they owe me $320.  When you try to contact the company you receive a canned response as follows: 

"Dear Star Rebates Guest,
We process all files in the order they are received.  At this point we have not processed your information. Unfortunately due to the popularity of this promotional program we are not able to modify the rules in this manner.  Please carry on with your other redemption months. Once your rebate is processes and approved we will issue the payment in the order you advised.
We appreciate your patience and we apologize for any inconvenience.
Star Rebates Customer Service"

And that was in November, still haven't received any other refunds...status remains "pending".

This report was posted on Ripoff Report on 03/31/2011 12:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Star-Rebates-Inc/seattle-Washington-98109/Star-Rebates-Inc-SCAMS-Consumers-DOES-NOT-send-out-REBATE-GIFTCARDSDISHONEST-seattl-712399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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