- Report: #99024
Report - Rebuttal - Arbitrate
Complaint Review: Star Search Casting/Prime Time Entertainment
Star Search Casting/Prime Time Entertainment215 1/2 N Coast Hwy, Oceanside, CA 92054 Oceanside, California U.S.A.
Star Search Casting Prime Time Entertainment - SCAM! Never refunded the membership fee, for almost a year - it's a scam operation, beware! Oceanside California
*UPDATE Employee: There were 2 companies using the name Star Search Casting
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04 June 2004
Star Search Casting, Prime Time Casting; Bartenders America
Att: Brian Williard, Sean Noble, Jonathan Parker
215 1/2 N Coast Hwy
Oceanside, CA 92054
CC: Elena Olivas, Better Business Bureau
Re: Request for immediate refund (Ref #30012297 Prime Time Casting)
I am writing to request an immediate refund of $98 that Star Search Casting, Inc (SSC) has charged on 09/22/2003 to my husband's account as my membership fee.
On 09/22/2003 I have made a grave mistake of signing up with SSC over the phone. Operator named William (#846) stated that if for any reason I should choose to cancel my membership I would be entitled for a full refund within 30 days.
10/20/2003 I have contacted Account Management at the number provided by William (866.291.1883) and requested a refund of the fee because I was canceling my membership. I was assured that the refund will be made within 5-7 days, however it had not happened.
I further contacted SSC on more than SIX occasions (11/11/03, 11/24/03, 12/18/2003, 01/13/2004, 02/13/2004 and 02/24/04) requesting refund and was repeatedly assured that the refund will occur shortly. I was also contacted several times via email (02/17/04 and 02/23/04) by Mr. Jonathan Parker, claiming to be the President of SSC, who again assured me (and other former members in search of refund) that the refund will follow shortly. In one of the emails Mr. Parker referred to additional unauthorized charges that were supposedly by mistake made by Impact Legal. In fact, Impact Legal did charge my husband account and still has not refunded us with $199 that was charged without our knowledge.
I have filed a complaint with Better Business Bureau which had contacted SSC on my behalf but SSC chose to ignore the complaint.
I must notify you that, if the refund is not promptly made, you may be held liable for unjust enrichment. Further, numerous misrepresentation made by SSC, various addresses and phone numbers used, your manner of doing business and unauthorized charges made by Impact Legal has led me to believe that I (and probably many others) was involved in some sort of a fraudulent money extortion scheme designed to deceive unsuspecting customers.
Please be advised that I reserve the right to bring this issue before the appropriate governmental and judicial authorities and customer protection agencies. In order to avoid further legal proceedings, we must receive the payment of the above indicated amount by 09 June 2004.
I await an immediate response from you or your counsel.
New York, New York
This report was posted on Ripoff Report on 07/15/2004 07:30 AM and is a permanent record located here: http://www.ripoffreport.com/r/Star-Search-CastingPrime-Time-Entertainment/Oceanside-California-92054/Star-Search-Casting-Prime-Time-Entertainment-SCAM-Never-refunded-the-membership-fee-fo-99024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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