- Report: #1052301
Report - Rebuttal - Arbitrate
Complaint Review: Star health and beauty
Star health and beauty14500 Lochridge Blvd, Unit E Covington, Georgia USA
Star health and beauty skincare, Rejuvenate, Salon Covington Georgia
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I was contacted via phone telling me this company had a product that many other people in my area was looking to purchase. I ask ,if I did not like the product, that I may return. Yes, I was told. I used one of 4 jars sent to me and had a co-worker try it. The product did not work at all for either of us.
When I called to return the product, I was told I could get a "credit" I do not want a credit, I want my money back. Why would I want more product that doesn't work? I was completely mislead. I called and spoke with the owner of the company and he was very rude, telling me that is not their company policy. I would have never tried a product that I couldn't get refund. They do not stand behind their product or they would offer money back!
If I could warn any other salon not to try this product (Rejuvenate) this will have all been worth it
This report was posted on Ripoff Report on 05/20/2013 08:55 AM and is a permanent record located here: http://www.ripoffreport.com/r/Star-health-and-beauty/Covington-Georgia-30014/Star-health-and-beauty-skincare-Rejuvenate-Salon-Covington-Georgia-1052301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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