- Report: #1077102
Report - Rebuttal - Arbitrate
Complaint Review: Starion Energy
Starion EnergyInternet USA
Starion Energy bad customer service Internet
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To get a cheaper rate on my electric, I went with Starion Energy when they called me and secured a rate cheaper than my local supplier. When it came time to negoitate again, I forgot the date was near and of course Starion increased my rate .0344 cents higher than my local rate!!! So any money I thought I was saving was not a savings at all. They neglected to send me a notice as a customer service, courtsey. When I finally realized it, it was too late. One month I paid $57.72 more with Starion Energy than what I would have paid with my local supplier.
I cancelled from Starion Energy and of course it will take up to two billing cycles at their increased rate before I can get rid of them. What a ripoff!!! Lesson learned. The cheap always becomes expensive as Judge Marilyn Milian on People's Court would say.
This report was posted on Ripoff Report on 08/19/2013 01:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Starion-Energy/internet/Starion-Energy-bad-customer-service-Internet-1077102. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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