- Report: #670088
Report - Rebuttal - Arbitrate
Complaint Review: Starscapes
StarscapesMesa, Arizona United States of America
Starscapes Delievered $10 product for $5000 Mesa, Arizona
*General Comment: I partly agree, and partly disagree. Here's the deal...
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Their instructions on how to do the starscapes were actually pretty good, but you can get instructional manuals for things that are equally complex from the bookstore for $20; you can get instructional videos for under $100. As far as their marketing and sales help, for you to start your own business - it's junk. If you took Junior Achievement as a high school student, you already know more than Starscapes teaches you, and if you didn't take JA, you could go to your local library, check out a couple of books on how to start your own business and how to market yourself and still come out ahead.
BTW, I did some more investigation after feeling cheated by Starscapes, and I found another site on the web for a company that sells something very similar. The company is Stars So Bright, their website is stars-so-bright.com, and they sell a planetarium kit as an educational product. They actually will give you all the how-to stuff and equipment that Starscapes does for about $100 instead of several thousand. I went ahead and bought it to do a compare and contrast, and while their video isn't as detailed or as glitzy as Starscapes - it's $100.
Their paint is better, too. The Starscapes paint is nowhere near as bright as theirs. They also send you some educational stuff like a star chart and software that you can give to your kids or charity if you don't want it. They do NOT provide you with any marketing blah blah.
But, like I said, if you are a half-way intelligent person, you can get all the marketing stuff from the library. The stuff that you can't get anywhere else, the instructions on how to create the starscapes or murals or planetariums or whatever you want to call them - you can either spend several thousand dollars or spend a little over $100. Even if you decide to go with Starscapes for the instructions, I'd still get my paint from stars-so-bright. It's better and it's actually cheaper for the high quality stuff than any other site I was able to find on the web.
Also - regarding the money back guarantee - Starscapes won't give your money back if you open his product. So, basically, you get to return it, sight unseen. If you open it and even look at it to figure out what the product is - you don't get your money back. Trust me, I tried.
Stars-so-bright, on the other hand, will give you your money back even if you use up all their paint as long as you do it within 30 days. So, all you are out of is the cost of shipping. Frankly, even if you don't successfully get a business started, the stars-so-bright kit, for $100, provides you with a good value because, like I said, you can give the educational stuff to your kids and at least get your own bedrooms painted. It really IS a cool effect, so just to do that it's worth the $100.
I just don't see any reason to get ripped off by Starscapes when there are other options out there. I mean, yeah, if Starscapes sold for $300 I might see buying it instead of stars-so-bright because the video is better, but it's just not $5000 better. And the stars-so-bright paint is definitely a better value.
This report was posted on Ripoff Report on 12/10/2010 07:46 AM and is a permanent record located here: http://www.ripoffreport.com/r/Starscapes/Mesa-Arizona-/Starscapes-Delievered-10-product-for-5000-Mesa-Arizona-670088. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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