On August 14, 2008 Ashley Stratton, CEO of Starting Forever, and associate Amanda Irvin-Hannum sat down with my fiance and I to discuss the dream wedding that she would be planning for us. This event was planned to take place at the Zook House, the historic building on the Exton mall property. Due to our financial situation, we do not have much money to put toward our wedding. Ashley ensured that she would be able to give us the wedding we dreamed of within our budget.
ON this day, we put down a 50% deposit on the wedding(this is a large portion, which we found to be unusual). While it had been several days with no contact, we felt concerned and decided to visit the store in the mall.
Upon arrival, we noticed a sign at the door stating "Store Closing - All furniture must be sold." We go in, and the gentleman running the store recognized us right away and showed some fake concern. He claimed Ashley would call us immediately about the issue, and he said he had her phone number at home. It has been 3 days, and I have receieved no response. We have also tried to get into contact with Amanda, who seemed to be helpful at the time we originally met with her. In the past, she responded to emails immediately, now it has been weeks since I have heard from her. I have tried calling her personal number, with no response. We have been avoided for quite some time now.
I would like to somehow expose this story to a greater form of media, just to warn others not to fall into the same trap. Please feel free to file a report as well, hopefully we can bring this issue to the attention of the media. Everybody working in the Starting Forever store is part of the scam; according to the attorney of the Exton Mall, the people that work in the store are nasty people, with bad intentions.
Please do not ever employ any person that has come from this store, you will be disappointed/taken advantage of.