• Report: #1035268

Complaint Review: State Farm Insurance

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  • Submitted: Sat, March 16, 2013
  • Updated: Sat, March 16, 2013

  • Reported By: mister — pasadena California
State Farm Insurance
1578 Colorado Blvd Los Angeles, California United States of America

State Farm Insurance Not like a good neighbor: Deductiible collected for a no-fault accident/total loss - an insured motorist hit/totallled my parked car, and statefarm will not reimburse my deductlible, nor manange the c Los Angeles , California

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Why would a state farm insurance customer have to pay a deductible, when their vehicle was hit while parked?  My car was a total loss, I have been compensated for the vehicle, however there should be no reason that a deductible was applied, and charged to me. this accident occurred in November 2012, and i have been given the runaround ever since. State Farm agent expects me to follow-up with the other motorists insurance company. They have also told me that "my check was in the mail" over a month ago. I am not an insurance agent, nor do I care to be. State Farm seems to have placed all of their focus on advertising "Like a good neighbor, State Farm is there". This has proven to be false advertisement, and to my detriment, I have had no viable, or reliable agent support with this simple issue. My relative was also involved in this drunk driver hitting 4 parked vehicles. they are insured with Mercury Insurance (the same company that the drunk driver has) and was reimbursed/compensated fully with one month of the incident. Including the  deductible.

This report was posted on Ripoff Report on 03/16/2013 11:20 AM and is a permanent record located here: http://www.ripoffreport.com/r/State-Farm-Insurance/Los-Angeles-California-90041/State-Farm-Insurance-Not-like-a-good-neighbor-Deductiible-collected-for-a-no-fault-accid-1035268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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