- Report: #890691
Report - Rebuttal - Arbitrate
Complaint Review: State Wide Warranty
State Wide Warranty427 N Tatnall St #21853 Wilmington, Delaware United States of America
State Wide Warranty, State Wide Home Warranty, Statewide Warranty, Statewide Home Warranty Will Not Return Phone Calls or Emails Wilmington, Delaware
*Author of original report: Thank You, Indiana Attorney General's Office
That being said, after my check cleared in early April, I began looking for the hard copy of my policy to show up in the mail. I became concerned and emailed Mr. Summers on May 1 and he promptly responded the same day and told me he didn't know why I hadn't received my policy, but that he would get another one mailed out to me. That was the last time I heard from Dean Summers.
I emailed again on May 11th with no response. Around the 14th, I tried their phone menu for customer service and found that there really is no option for that and got an actual human being under the guise of buying a policy and left a message with her. On the 18th, yet another phone rep who could do nothing more than take a message for Mr. Summers. On the 21st, I tried in vain one last time to contact Mr. Summers via email and since having no luck there, I have filed a complaint with the Attorney General, the Delaware BBB (of which State Wide is NOT a member) and now, the Ripoff Report.
I can't help but be afraid that I have been ripped off in the worst possible way. My face is definitely red here - I'm old enough to know better and thought I had really done my homework, but as it turns out, State Wide Warranty is suddenly MIA from one of the websites I relied upon for reviews. The worst part is - I had to actually save up money to buy this warranty.
This report was posted on Ripoff Report on 05/30/2012 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/State-Wide-Warranty/Wilmington-Delaware-19801/State-Wide-Warranty-State-Wide-Home-Warranty-Statewide-Warranty-Statewide-Home-Warranty-890691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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