• Report: #994096

Complaint Review: Statewide Home Warranty

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, January 09, 2013
  • Updated: Wed, January 09, 2013

  • Reported By: no tolerance Las Vegas — Henderson Nevada USA
Statewide Home Warranty
427 N Tatnell Street #21853 Wilmington, Delaware United States of America

Statewide Home Warranty Took money for multiple policies and will not respond for service or reimbursement Wilmington, Delaware

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Purchased 5 home warranty policies from Statewide March 2012. Paid for two years to get best pricing. First request for service Oct 2012 answered promptly and what I though was ifficiently. Contractor made service call, reported to Statewide to replace appliance. Contractor claimed after three calls that Statewide did not authorize and Statewide claimed they did. Finally Statewide agreed to reimburse me for appliance and I went and purchased used appliance and sent copy of receipt via fax 10/23/12. Paige claimed 11/21/12 due to storms and down telephone lines never received so it was re-faxed. On 12/21/12 I tried calling and was put on hold and no one ever answered phone. I re-faxed.  On 1/2/13 I tried calling again.  No answer.  I refaxed with letter demanding reimburement.  Today 1/9/13, I am on hold again with the pre-recording switching between caller number 2 and 5 and the estimated hold time between 2 and 5 minutes, I have been on this hold now for 12 minutes.  I was just told hold time is 6 minutes and I am caller number 7.  All I want is my money back for the appliance I purchased and a reimburement for my policies so I can go somewhere else.  I cannot afford to lay out this money for policies again and as far as I am concerned I have no warranties available as they will not answer the phone.  Is this a phone room scam?

This report was posted on Ripoff Report on 01/09/2013 01:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Statewide-Home-Warranty/Wilmington-Delaware-19801-2230/Statewide-Home-Warranty-Took-money-for-multiple-policies-and-will-not-respond-for-service-994096. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Statewide Home Warranty

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory