• Report: #800946

Complaint Review: Station Casinos

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  • Submitted: Tue, November 22, 2011
  • Updated: Tue, November 22, 2011

  • Reported By: Jim G — las Vegas Nevada USA
Station Casinos
1505 S Pavilon Center Las Vegas, Nevada United States of America
  • Phone: 702 495-3000
  • Web:
  • Category: Hotel

Station Casinos Red Rock Casino, Aliente Casino, Green Valley Casinbo, Palace Station Casino, Boulder Station Casino Refuse to honor mailout Las Vegas, Nevada

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Station Casinos sent a mailer out that said they would give $250 of free slot play once each week from Nov 13 to Dec10 - a total of four weeks. They decided after the first week tha the offer should only be $5 each week and are not honoring the mailer. Perhaps it was an error on the part of Stations Casinos marketing but it seems that a reasonable solution would be to offer some smaller but meaninful amout - perhaps $50 or so not $5. Travelors should be aware that Stations does this and if they stay at Stations casinos they may not get what they were promised when they made the reservation. Most of these type of mailers say that management reserves the right to cancel or change them at their discretion. This on DOES NOT have that anywhere on the mailer.

When I spoke with Gina S???, the head of marketing, she said they will honor the $100 food credit that must be used all at one time in November and December. As a single senior citizen I can not use more than $30-40 each time.

I am scanning the mailer and will include it

This report was posted on Ripoff Report on 11/22/2011 04:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Station-Casinos/Las-Vegas-Nevada-89135/Station-Casinos-Red-Rock-Casino-Aliente-Casino-Green-Valley-Casinbo-Palace-Station-Casi-800946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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