• Report: #1156359

Complaint Review: Statreway Auto Transport

  • Submitted: Fri, June 20, 2014
  • Updated: Fri, June 20, 2014

  • Reported By: Norm — Tacoma Washington
Statreway Auto Transport
Internet USA

Statreway Auto Transport Piss Poor/Non-Existent Customer Service AFTER the order wheeling Illinois

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

One car to pick up in AZ and deliver to WA.

Was on a short schedule because of a prescheduled trip overseas.

Gave them 11.5 business days and 15.5 calendar days to arrange shipping. No problem, they said.

With 5 business days to go, I gave them an increase in fees of 42% to try to get it done. Got Rachel on the phone 1 time and she said making my schedule was doable.

Sent numerous emails to Rachel, numerous calls to Rachel and staus team - never reaching a person but leaving messages. Never a return call!

Ended up making expensive short notice airline reservations to fly down and drive back.

A wasted 2+ weeks of my life.

Don't know if all the transport companies are this incompetent but you should try any other one except Stateway.

This report was posted on Ripoff Report on 06/20/2014 03:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Statreway-Auto-Transport/internet/Statreway-Auto-Transport-Piss-PoorNon-Existent-Customer-Service-AFTER-the-order-wheeling-1156359. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Statreway Auto Transport

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?