- Report: #271248
Report - Rebuttal - Arbitrate
Complaint Review: Steam (Valve Software)
Steam (Valve Software)www.steampowered.com Internet U.S.A.
Steam (Valve Software) Gave my account to pirates and rendered my software useless Internet
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It requires a CD key to register, but someone had already stolen mine with a CD key generator, so I got an invalid CD key message.
Steam refuse to reset my CD key without a receipt, despite the fact that I have the original game, box, manual, and whole shooting match I could happily send in to them or show them a picture of.
I receive only automated emails from their Support site.
They have no support email address or listed telephone number.
I posted on their forums but no reply from administrators.
So I have a non-functional game my dad bought for 40 (approx $55), which some pirates somewhere are playing for free WITH STEAM'S FULL SUPPORT.
London, NorthWest Territories
This report was posted on Ripoff Report on 08/30/2007 02:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Steam-Valve-Software/internet/Steam-Valve-Software-Gave-my-account-to-pirates-and-rendered-my-software-useless-Interne-271248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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