- Report: #277072
Report - Rebuttal - Arbitrate
Complaint Review: Steel Bridge Medical
Steel Bridge Medical6170 W. Lake Mead Blvd #518 Las Vegas, Nevada U.S.A.
Steel Bridge Medical Sent me 'free' trial - They said I had to cancel my order within 10 days of 'original' call so they automatically charged my credit card $99.95 Las Vegas Nevada
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According to Steel Bridge if you don't cancel your membership within 10 days of the original call, they will automatically ship you the next supply.
I didn't receive my 'free' sample until 9-4, so I didn't even have time to try it. I tried the product for a couple of weeks and saw no results. I tried for about 4 days before I could actually talk to someone.
When I talked to Kara (Supervisor) today, she said they delivered the next set on 9-15 and already charged my credit card $99.95 (their website shows $69.95).
So now my Credit Card has been charged and extra $99.95 for something that I don't even have, and the sample that I have didn't work.
She said they can not take returns and didn't have any other information for me.
This report was posted on Ripoff Report on 10/04/2007 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Steel-Bridge-Medical/Las-Vegas-Nevada-89108/Steel-Bridge-Medical-Sent-me-free-trial-They-said-I-had-to-cancel-my-order-within-10-d-277072. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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