• Report: #756868

Complaint Review: Stellarinfo

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  • Submitted: Tue, July 26, 2011
  • Updated: Tue, July 26, 2011

  • Reported By: CL — Prov Rhode Island United States of America
Stellarinfo
Internet United States of America

Stellarinfo Stellar Phoenix, Stellar-info.com, Stellarinfo.com, Refused refund after their software product failed Internet

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On July 10, I downloaded Stellars software and paid $39.00 US for it. When it did not work, I contacted their tech support team via chat, and the tech support team member said the software was not able to resolve the type of issue with my digital photos. When I asked for a refund, they directed me to send an email to orders@stellarinfo.com. I did and got a series of replies stating that my "refund cannot be considered". This included a set annoying emails stating they had "recieved no response from me."

DO NOT PURCHASE ANYTHING FROM STELLARINFO.COM STELLAR DATA RECOVERY or STELLAR PHOENIX.

This report was posted on Ripoff Report on 07/26/2011 07:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stellarinfo/internet/Stellarinfo-Stellar-Phoenix-Stellar-infocom-Stellarinfocom-Refused-refund-after-thei-756868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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