• Report: #993123

Complaint Review: Stephen Wad

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  • Submitted: Tue, January 08, 2013
  • Updated: Tue, January 08, 2013

  • Reported By: Carl — HURRICANE Utah United States of America
Stephen Wad
184 W 1600 S, St George, Utah United States of America

Stephen Wad Vehicle under warranty not covered St George, Utah

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On 1/8/2013 I took my 2012 Jeep Liberty in there because I cleaned the touch screen radio and it shattered.  The service manager told me it was not under warranty because it looks like it was smashed in.  I had taken the radio in there before because it completely turned off.  I believe one of the techs in there dropped my touch screen radio and cracked the screen at the bottom which is where the damage started.  When I cleaned the screen and pressed it, it shattered.  

I was offered a refurbished one for $495 plus I would have to pay $190 for them to take my radio out and put the refurbished one back in.  Since when did they stop honoring warranties?  I will never buy another Chrysler product again.  I am also putting on the rip off report about being lied to about the type of radio it was.  I was told it was a navigation unit but its not.  Just a crappy touch screen radio that they broke and want me to pay for to replace.  I will never ever go to Thievin Wade again.

This report was posted on Ripoff Report on 01/08/2013 12:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Stephen-Wad/St-George-Utah-84770/Stephen-Wad-Vehicle-under-warranty-not-covered-St-George-Utah-993123. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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