• Report: #563638

Complaint Review: Sterling-Trust Company, Fidelity Trade And APMEX Precious Metal

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  • Submitted: Tue, February 02, 2010
  • Updated: Tue, February 02, 2010

  • Reported By: Terry Amos — morrisville North Carolina United States of America
Sterling-Trust Company, Fidelity Trade And APMEX Precious Metal
Waco Texas Internet United States of America

Sterling-Trust Company, Fidelity Trade And APMEX Precious Metal untrustworthy Internet

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I purchased precious metals from Superior Gold Group which was to be held in an IRA trust by SGG. After a year, I was never informed by SGG or Sterling Trust that the metals were never delivered to the account. I finally got SGG to refund all the money which I paid for the metals. I then tried to move the money to an etrade IRA account. After etrade had sent the appropriate paperwork, I contacted SGG on numerous ocassions to find out why the money had not been delivered. Each time, they promise that it would be done on the same day. The initial request was made in Dec. 2009, it is now Feb. 2010 and the money is still in the Sterling Trust acct. Forget about calling them. The normal waiting time is between 1 annd 2 hours. In fact, I am holding for them right now ( 2 hrs. 3 min.) already with one caller ahead on me. I could not recommend either Superior Gold Group or Sterling Trust Company to any friend. Keep your money away from these guys.

This report was posted on Ripoff Report on 02/02/2010 03:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Sterling-Trust-Company-Fidelity-Trade-And-APMEX-Precious-Metal/internet/Sterling-Trust-Company-Fidelity-Trade-And-APMEX-Precious-Metal-untrustworthy-Internet-563638. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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