- Report: #1151152
Report - Rebuttal - Arbitrate
Complaint Review: Stevens Creek Chrysler Jeep Dodge
Stevens Creek Chrysler Jeep Dodge4100 Stevens Creek Blvd San Jose, California USA
Stevens Creek Chrysler Jeep Dodge Josh ,kid floor manager, Unknown ,older Persian, salesman/manager humiliation, discrimination and misrepresentation San Jose California
*Author of original report: They KNEW MY SITUATION
*Consumer Comment: Here's Why
*General Comment: Wasted their time...
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I was contacted by the dealership by mail that they wanted my car for their lot. Following up on the letter, I spoke to someone who was going to give me an appraisal and give me "top KBB value" for it. Upon going in (after getting my car completely cleaned and ready for her interview), the salesman I had been speaking with by phone was busy so he passed me to his (kid) floor manager for help. I just got through dealing this absolutely rude sales manager, who was only willing to give me half of what I was originally offered and was disrespectful, rude and insensitive, especially when they found out I couldn't afford to make car payments since I'm not working. Although I kept asking for the original salesperson I spoke with, he never did resurface. Instead I was kicked out of their showroom, as though I was wasting their time. Felt as though I could was possibly discriminated against because of my socioeconomic status or possibly my age. Sitting in my car doing this review on their lot before I left, another even MORE disrespectful (older Persian) salesman approached my car and told me I was trespassing! I told him I'd be finished in a minute it & would leave. He cussed me out with words of obscenity and threatened to call the police on me! I have never ever been so humiliated and treated with such disregard than going into a place like this. I haven't read the other reviews on this dealership but I am by all means even report them to the Better Business Bureau after this!
This report was posted on Ripoff Report on 05/31/2014 03:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stevens-Creek-Chrysler-Jeep-Dodge/San-Jose-California-95129/Stevens-Creek-Chrysler-Jeep-Dodge-Josh-kid-floor-manager-Unknown-older-Persian-salesma-1151152. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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