- Report: #385572
Report - Rebuttal - Arbitrate
Complaint Review: Stonebridge Benefit Services, Inc.
Stonebridge Benefit Services, Inc.2700 West Plano Parkway, Plano, TX 75075-8200 Internet U.S.A.
Stonebridge Benefit Services, Inc. Aka Leisure Plus Would not allow cancellation Plano, TX Internet
*UPDATE Employee: Consumer Affairs Manager
*Consumer Suggestion: CONTACT THE CREDIT CARD COMPANY
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When speaking to a service representative over the phone, they could not cancel the service without the phone number. When I asked to speak with the manager, they said "we don't do it like that." I'm not sure what that meant, but I was never able to speak with a supervisor for that representative (JoAnn, and later Hanai).
When I finally found my phone number online, and spoke with the 2nd representative, she insisted I keep the service. I firmly declined, and yet after she confirmed the service would be cancelled, she tried to sell me disability insurance in the same sentence. Unbelieveable.
This report was posted on Ripoff Report on 10/28/2008 09:29 AM and is a permanent record located here: http://www.ripoffreport.com/r/Stonebridge-Benefit-Services-Inc/internet/Stonebridge-Benefit-Services-Inc-Aka-Leisure-Plus-Would-not-allow-cancellation-Plano-TX-385572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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