- Report: #305898
Report - Rebuttal - Arbitrate
Complaint Review: Stoneridge Benefits Services/SBS Family Fun Rewards
Stoneridge Benefits Services/SBS Family Fun Rewards2700 W Plano Parkway Plano, Texas U.S.A.
Stoneridge Benefits Services/SBS Family Fun Rewards Total Rip Off From JC Penny and Family Fun Rewards Plano Texas
*UPDATE Employee: Consumer Affairs Manager
I called the Company about the charge, they proceeded to tell me that it was for a rewards program that I signed up for when shopping on the JC Penny web sight.
It is a total rip it did not clearly explain that it was a monthly fee, and that the box that I checked for a $10.00 rebate would be emailed to me in a printable form to be sent in for $10.00 cash back. I have my security set on my e-mails to not get unauthorized e-mails and therefore I never received the so called rebate .
I cancelled the subscription, and asked about the m crediting my Discover card and was told that they could not do the as the refund was emailed to me and I had to print it out and mail it in. Since they canceled the program they could not go back and issue a new rebate via e-mail.
After reading all the negative re[ports on this Co. and its program why does Discover continue to use it.
Ft. Wayne, Indiana
This report was posted on Ripoff Report on 02/04/2008 09:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Stoneridge-Benefits-ServicesSBS-Family-Fun-Rewards/Plano-Texas-75075/Stoneridge-Benefits-ServicesSBS-Family-Fun-Rewards-Total-Rip-Off-From-JC-Penny-and-Family-305898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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