- Report: #192190
Report - Rebuttal - Arbitrate
Complaint Review: Stores On Line
Stores On Line754 E. Technology Ave. Orem, Utah U.S.A.
StoresOnLine ripoff don't get suckered into their scam Orem Utah
Rip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
Once I was taken in by them and received their small package of material, that was it from them. No help except a phone call from them letting me know that if I really wanted stores on line to work I would need some additional help. This help could be had for an additional $3,000.00. That's right three thousand dollars in addition to the $2649.50 that I had agreed to pay in installments.
I tried my best to get the program to work but nothing would do what it what it was supposed to do. The program that came with their package did not install right on my computer the first time and it took several tries before it was installed. Once installed I tried to enter my information into the program but there again it would not take this info.
After several calls to their support group, I still could not get anything to work right. Support was almost non extant and sure didn't help solve my problem.
Two months into the program and nothing working right yet, I decided that this program Stores On Line was not for me and I asked them to release me from my promised payment and I would send everything back to them that I had received. No deal. I had signed a contract with them and that was all there was to it. Well, I made it very clear to them that I was not going to pay for anything else and that the down payment I had made was all they were ever going to get from me.
It started out with me owing them $2649.50 back in March 10, 2003 and to date, May 18, 2006 they have added interest in the amount of over $8,000.00.
All I can say is DO NOT GET INVOLVED WITH STORES ON LINE. There program is a scam, and the only ones that ever made any money with their program are the ones that work for them or that have paid out large sums of money. Then there is nothing that says you will ever make enough to even pay for their program.Please learn from my mistakes and do not put your name on the dotted line.
This report was posted on Ripoff Report on 05/18/2006 02:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stores-On-Line/Orem-Utah-84097/StoresOnLine-ripoff-dont-get-suckered-into-their-scam-Orem-UtahRip-Off-Report-Investigati-192190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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