- Report: #144659
Report - Rebuttal - Arbitrate
Complaint Review: Stores Online - Storesonline
Stores Online - Storesonline754 E, Technology Ave. Orem, Utah U.S.A.
Stores Online - Storesonline Ripoff, Particular issue with Online Real-time Credit Card Processing License Orem Utah
Rip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
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I attended the full day seminar and one of the problems I had, other than pressure to sign up on the same day, was that I was given information that appears to be incorrect for the Credti Card processing facility.
It seems that the facility requires me to have a US bank account or suffer a fee of $US25 per transaction. It was also never made clear that transactions would only be processed for amounts equal to or greater than $US250. This concern led me to do further investigation and thus I come across this website.
It is essential that the credit card processing facility operate effectively and within a reasonable fee schedule. I was not happy about a 5% fee on each transaction, but there is nothing compared to the overall problems that seem to be apparent due to the fact that I don't have any kind of US bank account for the funds to be transferred into.
It looks like I assumed incorrectly that as the product is being 'sold' in the Australian marketplace, that the facility would be fit for use by an Australian business -- even if they did not produce large income from the venture.
I will most definitely be seeking to have my contract revoked.
Note that there is at least one other event coming up that I am aware of for the same full day training session.
There is a planned session on the 2nd June at the Melbourne Exhibition and Convention Centre (cnr of Flinders and Spencer Streets, MELBOURNE, AUSTRALIA). I am aware of this because that was the day that I was due to attend, but I stated at the time that I could not attend on that day and I was able to have the day changed to the 1st for my training session. Consequently I attended on the 1st.
Please can someone let me know how I can be a part of action to assist in stopping others from entering into any arrangment with this company as blindly as I had done so. Is there already printed pammphlets / brochures available to hand out at the Melbourne site on the 2nd of June?
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This report was posted on Ripoff Report on 06/01/2005 09:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Stores-Online-Storesonline/Orem-Utah-84097/Stores-Online-Storesonline-Ripoff-Particular-issue-with-Online-Real-time-Credit-Card-Pr-144659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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