- Report: #100030
Report - Rebuttal - Arbitrate
Complaint Review: StoresOnline International
StoresOnline International754 Technology Avenue, Orem, Utah 84097-62204 Orem, Utah U.S.A.
StoresOnline International BIG RIPOFF Orem Utah
Rip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
*Consumer Comment: Non-cancellable
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After reading and studying all the materials provided to me to learn how to build an Internet Marketing business through StoresOnline, I found out that this business is not suitable for me because of the complexity, diversity and immensity of information including exorbitant expenses that I have to shoulder which was not fully explained at their one-day workshop. The materials I received were entirely different and more complicated to understand than what the speaker has presented at the workshop with some live and video testimonials of so-called customers of StoresOnline like Simon (maybe an alias) from Melbourne whom I discovered to have given a false testimony when I cannot find his website on the Internet which he claimed to have been developed by StoresOnline. I also discovered that the softwares on CD they gave me has any value not even near to the amount I paid to them.
I strongly believe that the above company has deceived me and fraudulently took advantage of naive people like myself when they said that there internet marketing business is suitable for everyone even to the uneducated as shown in their video testimonial which I found out to be untrue and deceiving after reading their materials. On this premise, I decided to send a letter of cancellation to StoresOnline on 9 June 2004 and registered mail all the materials they gave me before I lose all the money that they are going to collect from my credit card account. However, they did not accept my request as evidenced by debiting my credit card account with AUD$249.57 on 21 June 2004 on a monthly basis for two years. I tried to call them on long distance and talked to their consultant but to no avail and instead they sent me an email on 24 June 2004 citing that their purchase agreement is non-cancellable and non-refundable although I have not even actually used their products or services within a month.
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This report was posted on Ripoff Report on 07/22/2004 06:41 AM and is a permanent record located here: http://www.ripoffreport.com/r/StoresOnline-International/Orem-Utah-84097-62204/StoresOnline-International-BIG-RIPOFF-Orem-UtahRip-Off-Report-Investigation-shows-that-St-100030. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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