- Report: #57951
Report - Rebuttal - Arbitrate
Complaint Review: StoresOnline
StoresOnline754 E Technology Ave Orem, Utah U.S.A.
Galaxy Mall, Galaxy Enterprises, Storesonline.com, Imergent Inc Consumer rip-off fraud misleading deceptive Consumers Contact the Following Orem Utah
Rip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
*Consumer Suggestion: THank YOU CHUCK FINNEY!!
*Consumer Comment: Anyone From California Please Read ..Please Contact Chuck Finney Deputy District Attorney for San Mateo County.
*Consumer Suggestion: California Cosumers check this
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I was led to believe the company was a reputable company but I found it had changed names several times. I feel all of this is deceptive business practice.
The product CD never worked correctly and the so called proprietary info. on the site was available anywhere for free.
I spoke with a representative of SOL and he told me I could not have a refund as I had signed all right to refund away.
I spoke with my credit card company and have told them why I want to dispute this charge. I tried to get a refund to my credit card of the full amount under the FTC 3 day cooling of period and am still fighting it.
I do not think I will be able to cancel through Visa.
I have contacted the FTC and California Attorneys office in regard to this issue.
Washington state just posted a Cease & Desist against StoresOnline. Here is link: http://www.dfi.wa.gov/sd/S-03-010-03-TO01.pdf
For those of you from California please contact the California Attorney General. The form is at: http://caag.state.ca.us/contact/index.htm . I encourage everyone to contact there Attorney Generals and Kent Nelson at the Utah Division of Consumer Protection as he is preparing a case against them, so please contact him quickly.
Do something or just resign yourself to being ripped off. These people need to be stopped.
Kent - Utah Investigator
Division of Consumer Protection
Heber M. Wells Building, Second Floor
160 East 300 South
Salt Lake City, Utah 84114
Better Business Bureau
5673 S. Redwood RD.
Taylorsville, Utah 84123-5322
FAX# (801) 892-6002
This report was posted on Ripoff Report on 05/22/2003 09:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/StoresOnline/Orem-Utah-84097-6204/Galaxy-Mall-Galaxy-Enterprises-Storesonlinecom-Imergent-Inc-Consumer-rip-off-fraud-mis-57951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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