- Report: #218639
Report - Rebuttal - Arbitrate
Complaint Review: Storesonline- Electronic Marketing Service
Storesonline- Electronic Marketing Service754 E Technology Ave Oreon, Utah U.S.A.
Storesonline - Ems Electronic Marketing Service selling 3 web sites, we never be able to use, EMS promise to market ripoff Oreon, Utah
Rip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
Several speakers suggested how easy is to get affiliate and just collect commission, how they open one web site after another and at the end Soresonline offered 3 web site for the cost of $2800 if decision was made on spot, unfortunately we fell for it, some retirement income! For 2 months we tried to find a product or affiliate! Soresonline sites' tools to construct web site wasn't easy to use or modify at all.
After 2 months of not getting anywhere we send a letter to the President of the Storesonline asking for money refund, being senior it was so much more difficult to cope with the new stuff. One of their employees called saying the money would be refund only in case of illness or death, this was there answer!
Few weeks later we had a call from EMS-Electronic Marketing Services (email@example.com) which is imbedded with Sotoresonline. One of your Ripoff reports already explains exactly the same situation that happened to us. Asking about our credit, suggesting now that we spent this money for web we need help to make it work and make a success story, with their help at a cost of $7500. It was a call just before Christmas, we suggested we want to think over and will decide later. Another sales tactic pressure, instantly to make a decision, as we deserve their help to progress and make a success story of our site with their help.
We believed we need help, having 3 sites and not able even to construct one. 3 months, hour coaching followed. We did pick the product and published one site in March 2006. EMS promised to market the site and the result is pathetic. In 8 month we sold 2 products, where is the marketing we paid to EMS? There is no feed back what they have done for us so far, no suggestions what may be wrong or how to improve for search engines get to find our site.
Big disappointment! Absolutely, we were ripped-off, first by Storesonline selling us 3 web sites 2 of which will never use and again by EMS promising to optimize the site, regular URL submission to search engines, review meta tags, key words, etc. This company has done nothing for us except 1/2hour/week for 3 months. No marketing, no feed back, the results show itself, 2 sales in 8 months! We wish Storesonline give us refund for 2 web site we never used and EMS refund our money since they haven't done the marketing as promised for a lot of money we paid.
This report was posted on Ripoff Report on 11/01/2006 01:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/Storesonline-Electronic-Marketing-Service/Oreon-Utah-84097/Storesonline-Ems-Electronic-Marketing-Service-selling-3-web-sites-we-never-be-able-to-u-218639. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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