On December 10, 2004 the CEO of Imergent (aka Storesonline) posted this message to shareholders (to verify go to Yahoo Finance enter symbol IIG and go to the message board. Scroll down to message #727):
"Mr. Cleo and other oppositional friends - this board was brought to my attention and I have found the posts both informative and accurate as well entertaining and misleading. I know it may be frustating to learn that virtually all your assumptions are inaccurate at this point, but I invite you, and any shareholder, CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
You're also invited to visit the company or attend one of our workshops. I'll go with you. I run this company for shareholders and I'm available to anyone who calls. We are proud of the model we've built, have a great technology (that I will demo for anyone who is interested) and built a company that fully supports our clients. The invitation is open. Give me a call and then post your feedback."
If he is willing to make this offer to his shareholders, then the same should hold true for his customers. Afterall, without customers, there wouldn't be a company to invest in. In my opinion, he should be running this company for his customers, not his shareholders!! By the way, the "inaccuracies" he refers to include a link to this website, news exposes, etc.
---Attention State of California Residents: You may be entitled to a refund. San Mateo County's Assistant District Attorney Chuck Finney got an injunction in October, forcing StoresOnline to offer a very important three day cancellation right.
"Don't all of a sudden take a a deep breath and just relax. Don't get laid back. Make sure what you have received really substantiates what you have been told in the seminar," advises Finney.
Consumers who participated in this action received an average refund of $2700.00
I suggest you call Mr. Danks at the number stated above if you feel as though you qualify for a refund. If he's unwilling to speak with you, contact the San Mateo District Attorney's office for qualification guidelines and instructions.
They can be reached at: (650) 363-4636 or visit thier website: http://www.co.sanmateo.ca.us/smc/department/da/home/0,2151,14094689_71947653,00.html
I wish you all the very best of luck in resolving your complaints in a timely manner.
Don't hesitate! As Mr. Danks states, "I'm available to anyone who calls"
If you are still interested in opening an online business, there are many legitimate companies who can help you for a fraction of the cost. Here's one example everyone should know, but there are many, many more: