• Report: #117501

Complaint Review: Storesonline - Universal Data

  • Submitted: Fri, November 12, 2004
  • Updated: Wed, February 22, 2006

  • Reported By:fairbanks Alaska
Storesonline - Universal Data
754 E. Technology Avenue, Orem, UT 84097 Orem, Utah U.S.A.

Storesonline and Universal Data rip-off! No following through on promises! Scam! Orem Utah
Rip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.

*UPDATE EX-employee responds: Ripoff is an understatement

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I purchased storesonline last year in october (2003), and was promised the a conversion rate of .2 percent (2 sales in a hundred hits), a promise to build any site, and technical support. So far i've managed one sale, receive limited technical support, i'm getting poor customer service (got hung up on by universal data by a lady named jennifer @ 888.233.2302), and they couldn't program a mortgage website for one of my business partners. When you send a site in for programming they generally take longer than the promised 5-6 weeks, the last two sites took appoxiately 9 and 8 weeks.

I'm extremely dissatisfied with storesonline, and universal data. Universal data, with the exception of a gentlemen named Darren, have been unwilling to work with the payments until business picks up. It's been over a year now, and i've receive no ROI, or ROR. Any one who reads this, buyer beware.

Joel
fairbanks, Alaska
U.S.A.

This report was posted on Ripoff Report on 11/12/2004 12:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Storesonline-Universal-Data/Orem-Utah-84097/Storesonline-and-Universal-Data-rip-off-No-following-through-on-promises-Scam-Orem-Utah-117501. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE EX-employee responds

Ripoff is an understatement

AUTHOR: Jamie - (U.S.A.)

I worked for Universal Data for almost a year. You're right about getting hung up on! I know who Jennifer is & she thrives on being rude & nasty & believe it or not--the Boss, Phil, rewards her for it! But he is just as nasty as she is. Stores Online is a huge scam..they take your money & give you nothing in return. You can look into this on the better business bureau website. They have been sued by the states of Maine & Texas & one thing is clear...you will never receive any services. The only thing you will get are calls from Universal wanting your money. Good luck to you on this one--I feel for you.
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