- Report: #197040
Report - Rebuttal - Arbitrate
Complaint Review: Storesonline
Storesonline754E Technology Ave Orem, Utah U.S.A.
Storesonline International ripoff thousands of dollars making false promises of anyone can do it web design and online shop fronts Orem Utah
Rip-Off Report Investigation: shows that StoresOnline & iMergent is fulfilling its commitment to provide excellent customer service. Rip-off Report gives StoresOnline a POSITIVE rating in customer support and quality assurance. StoresOnline pledges to resolve complaints and address any issues from the past, present and in the future - committed to 100% satisfaction - whatever it takes say company executives.
*Consumer Suggestion: The Australian Competition and Consumer Commission have taken action against these scumbags
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They offered packages of 3 or 6 store fronts at the bargain price of $3,000 dollars each and then we had to pay for 10 weeks coaching (ha ha )a further $1,495 and email Promo Packages for another $3.000.00. They made it all sound so easy, "anyone with a computer can do it as long as your connected to the internet" "it takes about 8hrs a week" Ha Ha
They neglected to tell us that any computer older than about 3 years old wouldn't handle the programs needed to run storesonline or that it was virtually impossible to download the necessary software on dial up because it would time out before the download finished.
We've spent extra money on upgrading the computer and getting ADSL and we still haven't managed to publish our first storefront. The paperwork is just too confusing and you need to spend hours just reading before you even get on the computer. And then they had the audacity to tell us that because we hadn't launched our website within 12 months we had to pay a further $100.00 for each one or loose them, and they are still taking $89.00 dollars per month out of our credit card and can't/ won't tell us what it is for!!! Anyone who can help us please let us know what to do.
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This report was posted on Ripoff Report on 06/19/2006 01:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Storesonline/Orem-Utah/Storesonline-International-ripoff-thousands-of-dollars-making-false-promises-of-anyone-can-197040. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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