- Report: #723066
Report - Rebuttal - Arbitrate
Complaint Review: Straight talk wireless service
Straight talk wireless serviceInternet United States of America
Straight talk wireless service Trac phone Trac phone and Walmarts straight talk they run = awful customer service internet/ walmart, Internet
*Consumer Comment: auto refill a mistake
*General Comment: You got lucky
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You will pay the price when you try to call their AWFUL customer service! Most of the call centers they barely speak and dont understand English. I have just gone through a night mare, that their system had an error and canceled my "auto pay" the net result was I wasted Hours and hours trying to get it resolved. They are all sorry - or at least they claim they are... and this cost me a ton of time and aggravation to deal with these non English understanding and speaking people.
The signal at my home and on the highways is not very good either... All in all, there are a lot better alternatives with English speaking customer support that are in the same price range....
Walmart really messed up associating their name with Trac phone and their AWFUL customer "service"
This report was posted on Ripoff Report on 04/28/2011 07:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Straight-talk-wireless-service/internet/Straight-talk-wireless-service-Trac-phone-Trac-phone-and-Walmarts-straight-talk-they-run--723066. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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