• Report: #465632

Complaint Review: Strax Rejuvenation

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  • Submitted: Sat, June 27, 2009
  • Updated: Wed, December 09, 2009

  • Reported By:Miami Florida
Strax Rejuvenation
4300 N. University Dr. Lauderhill, Florida U.S.A.

Strax Rejuvenation Plastic Surgery Is A Chop Shop! Strax Rejuvenation messed up and put a smaller implant in one of my breasts. Sunrise Lauderhill Florida

*UPDATE Employee: Strax Rejuvenation Florida Reviews and Response

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I heard a radio advertisement for Strax Rejuvenation Plastic Surgery www.straxrejuvenation.com claiming cheap breast implants. I think the radio commercial i heard was for first time breast implants for around $3000.

My husband and I went to strax at the Lauderhill location and met with their "top" breast augmentation surgeon. I am not putting his name in this complaint as i fear a lawsuit, which i have read online is happening. I met with the surgeon for nearly an hour, took photos, discussed my expectations and made the decision book my surgery.

Excited at the notion of having my breasts enlarged (fixed) back to their size before i gave birth to 3 children, i didn't stop to think of the ramifications even though it was "surgery". I just wanted to look in the mirror and see my old self.

The surgery was a disaster. The morning of my surgery there were probably 10 other people waiting to get their surgery too. I should have known. Thinking back we looked like cattle. I would have never let my daughter go through that experience. I don't know why i didn't see the warning signs.

The results, one of my breasts is much smaller than the other. I went back to Strax twice to see the surgeon and was only able to see him once. The other time i had to see someone new, but both of them told me it was perfectly normal swelling. After months i went to another surgery center for a second opinion. It turns out Strax put a smaller implant in one of my breasts, much smaller.

Strax refuses to perform surgery again without charging me, even though they caused this. I had to take a private loan out because it is very apparent and i have become self conscious. The WORST PART is that no other surgeon will perform the operation because they do not want to be liable to FIX STRAX's mistake. I feel and look worse than i did before surgery, or so i think.

All i can say is don't shop for surgery based on price. That's where i went wrong and in the end, time,money and mental anguish it will cost me even more.

If you are Strax reading this and feel like making good on your mistake i would like my money back, i think i at least deserve that much. Do not offer me surgery to fix this, i made that mistake once, never again.

Katie M.
Miami, Florida
U.S.A.

This report was posted on Ripoff Report on 06/27/2009 06:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Strax-Rejuvenation/Lauderhill-Florida-33351/Strax-Rejuvenation-Plastic-Surgery-Is-A-Chop-Shop-Strax-Rejuvenation-messed-up-and-put-a-465632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Strax Rejuvenation Florida Reviews and Response

AUTHOR: Strax Rejuvenation - (United States of America)


Strax Rejuvenation and Aesthetic Institute (Strax) is grateful when clients take the time to relate their experiences and opinions relative to our facility, the staff and the services we provide. While it is always gratifying to hear the impressions of our many satisfied customers, learning about a clients less than positive experience, even though disheartening, is instrumental in our effort to ensure issues we may not be aware of, are appropriately and conclusively addressed. 


 


Accordingly, Strax takes every review of its business very seriously. To that end, the Company makes every effort to communicate with the individuals that post reviews in order to investigate the accuracy of the information asserted. If it is determined that the information is in fact accurate, the Companys Patient Care Team attempts to address the specific case and make those changes reasonably necessary to rectify the patients concerns. As a part of that process, Straxs Medical Review Board, which is chaired and manned exclusively by board certified plastic surgeons, reviews the subject patients medical history in order to determine the best course of action in light of the articulated concernsAdditionally, corporate policies and procedures are also reviewed in order to prevent the specific scenario from reoccurring if at all possibleTo the best of our knowledge, no other facility provides this level of case review and quality control on a specific case by case basisTo be clear, our fundamental and overarching goal is to ensure that every patient obtains the best results possible and is proud to refer Strax Rejuvenation to their friends and family.


 


However, we also recognize that on a national basis, an average of twelve (12) to fifteen (15) percent of all cosmetic surgery procedures generate secondary procedures which are performed to enhance a patients initial results. Its important to note that Straxs rate of secondary procedures is substantially below that national average.


 


Relative to the instant review, as of the time of this response, we have not been able to contact this particular individualHowever, Strax will continue to make every effort to contact this particular reviewer in order to verify their statements and address their concerns as rapidly and comprehensively as reasonably possible.


 


Strax Rejuvenation provides the highest quality Plastic Surgery services and procedures available to patients in South Florida.  Our team of board certified Plastic Surgeons hail from the most prestigious institutions in the world including Harvard, Yale, Johns Hopkins, and University of Miami. With over 300 years of collective experienceStraxs physicians offer their patients a breadth and depth of expertise unmatched anywhere in Florida.  


 


Since its inception, Strax has provided cosmetic surgery and aesthetic services to over 15,000 individuals from around the worldThe vast majorities of those patients were and are extremely happy with both their experience at Strax and the results of their chosen procedure. We want everyone to know about those patients and their specific experiences. Accordingly, we have started a web site devoted to our patients who want to post a review of their experience with our company Anyone can visit http://www.StraxRejuvenationReviews.com to see what other people have said about Strax and our team of medical professionals.


 

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