- Report: #387595
Report - Rebuttal - Arbitrate
Complaint Review: Stream Energy
Stream EnergyPO Box 650026 Dallas, Texas U.S.A.
Stream Energy Billing with no explaintion Dallas Texas
I called the company and was told that in July they only charged me 14% and should have charged me 19%. And I should be grateful, as I saved nearly $50 in taxes. I keep asking why I was not billed for the 19% in July and was not given any reason but was told over and over again that I need to pay for what I consumed. When I asked for a corrected detailed bill showing why I owed the additional amount I was refused. At one point she stated that they could charge me 19% every month, which I took as a threat.
I have reported this to the BBB but will have to pay the entire bill or lose my credit rating. I have switched to another company and am hoping that this is not a practice used by all.
This report was posted on Ripoff Report on 11/03/2008 04:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stream-Energy/Dallas-Texas-75751/Stream-Energy-Billing-with-no-explaintion-Dallas-Texas-387595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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