- Report: #1020290
Report - Rebuttal - Arbitrate
Complaint Review: Stream Energy
Stream EnergyInternet United States of America
Stream Energy Poor customer service, turned off gas in error and refused to reconnect Internet
*UPDATE Employee: Wow Some People
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When I called I was told the only thing they could do was to cut it on by Friday March 1, 2013. I emphasized that this was wrong and how could they possibly say that I have to wait 4 days to get my gas back on, when the temperature is 30 degrees and it is their fault. The supervisor simply mentioned all they could do was wait for AGL to cut on services and I shouldn't have had a past due balance. I told the supervisor I had kids in my house who couldn't get heat or food without gas since the house is all gas and he simply said it was nothing he could do. I shouldn't have been late on my bill.
Can someone please help me, this is so wrong and this company has no morals!!!!
This report was posted on Ripoff Report on 02/25/2013 10:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stream-Energy/internet/Stream-Energy-Poor-customer-service-turned-off-gas-in-error-and-refused-to-reconnect-In-1020290. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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