Wanted online digital storage so I could easily share (large) files with friends. Enrolled with MediaMax/Streamload via debit card on Saturday, June 23, 2007 and then uploaded 300 - 400 music (.mp3) files.
Monday, June 25, 2007 $89.95 was debited from my checking account. Almost immediately their website stopped functioning, but displayed these words:
June 25, 2007
Filed under: Streamload News Bowman @ 3:24 pm
Starting tonight at 9PM Pacific Daylight Time until the late hours of Friday night, June 29th, the site will be unavailable. During this period we'll be performing major upgrades which will improve the performance of the site. This will ensure a much improved user experience. We apologize for the inconvenience and assure you that we'll have the site back up as soon as possible. Don't forget to subscribe to this blog for the latest updates on site availability!.Thanks for your continued patience and support. Any questions, concerns, or feedback should be sent to firstname.lastname@example.org.
As of today, June 29, 2007 their service is still not available and the wording on their website hasn't changed.
MediaMax/Streamload doesn't answer their phone, and the emails I have sent them generate mostly "Auto-responses". ONE of their Customer Service representatives, "Eugene" has responded to me twice and wonders why I'm complaining!
I cancelled my Wells Fargo debit card, and the bank is investigating, attempting to get my money returned. I also filed a report with the FBI's White Collar Fraud division; the report # is I0706281710093282.
For your entertainment & enlightenment, do a search on Streamload+fraud or MediaMax+fraud - WOW! Does anyone out there in the ether know of an ethical online storage company?