Stroll - Pimsleur Approach Faulty product - No refund Philadelphia , Pennsylvania

Not only did I feel mislead by the trial offer, that was just the beginning.  My account was automatically debited each month, long before the trial period expired.

When I received the set of CD's, it appeared to be "USED", not "NEW".  However, since it was on the  trial offer, I began to listen to the lessons.  I can't really judge how good/bad/effective the lessons are, since this is my only experience with this particular method.  I did start speaking Spanish in 10 days, if "Si" and "No" count.  But, maybe I'm just a "slow learner". 

When I got into the CD's a few lessons, there were big gaps in the lessons where nothing could be heard.  I tried the CD's on another device, thinking it must be my player.  However, with the same results.  I called STROLL to report the defective CD's and was told they would neither replace the defective CD's or refund my money. 

I was forced to cancel my credit card account in order to stop any further charges.  I wish I had known about this website before I ordered the product.  Had I done so, I would have chosen another way to learn Spanish without the very hard "life's lessons".