• Report: #916158

Complaint Review: Stroll - Pimsleur Approach

  • Submitted: Mon, July 23, 2012
  • Updated: Mon, July 23, 2012

  • Reported By: Jaxon — Portland Oregon United States of America
Stroll - Pimsleur Approach
2811 Southhampton Rd. Philadelphia, Pennsylvania United States of America
  • Phone: 877-802-8253
  • Web:
  • Category: Language

Stroll - Pimsleur Approach Faulty product - No refund Philadelphia , Pennsylvania

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Not only did I feel mislead by the trial offer, that was just the beginning.  My account was automatically debited each month, long before the trial period expired.

When I received the set of CD's, it appeared to be "USED", not "NEW".  However, since it was on the  trial offer, I began to listen to the lessons.  I can't really judge how good/bad/effective the lessons are, since this is my only experience with this particular method.  I did start speaking Spanish in 10 days, if "Si" and "No" count.  But, maybe I'm just a "slow learner". 

When I got into the CD's a few lessons, there were big gaps in the lessons where nothing could be heard.  I tried the CD's on another device, thinking it must be my player.  However, with the same results.  I called STROLL to report the defective CD's and was told they would neither replace the defective CD's or refund my money. 

I was forced to cancel my credit card account in order to stop any further charges.  I wish I had known about this website before I ordered the product.  Had I done so, I would have chosen another way to learn Spanish without the very hard "life's lessons". 

This report was posted on Ripoff Report on 07/23/2012 11:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Stroll-Pimsleur-Approach/-Philadelphia-Pennsylvania-19154/Stroll-Pimsleur-Approach-Faulty-product-No-refund-Philadelphia-Pennsylvania-916158. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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