- Report: #978277
Report - Rebuttal - Arbitrate
Complaint Review: Stroll
Stroll1600 JFK Blvd 3rd Floor Philadelphia, Pennsylvania United States of America
Stroll Internet Order LLC Stroll-Pimsleur Approach-Pimsleur Technique Stroll Pimsleur, Internet Order LLC - SCAM!! Philadelphia, Pennsylvania
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Back in May 2012, I received an advertising for a $9.95 language course, guaranteed to help you learn in 10 days. I decided to order it for my husband who was travelling and expressed interest in learning another language.
I'm very careful to look over everything before I order as to not receive newsletters, etc to fill up my mailbox with spam. I was re-directed several times before I got to the advertisement on Stroll. Then again directed several times. I almost didn't order because of all the confusion. I paid for the course, but didn't trust them, so immediately called and cancelled.
They STILL charged my credit card but I did not receive the merchandise.
In July, 2012 I received an email from Stroll Customer Care Team that there was a problem with my credit card and that they were trying to debit it for $256.00!!! I responded back asking why they are sending me this. I stated that I had not ordered anything from them.
Again, they sent me a letter. I asked them to stop contacting me and that I did not order this product, but the man on the phone said that I did order it and my account will remain in their collections. I continued to try and explain that I do not have any other orders with them. In 11/2012 I received a collections letter, including my email address, but still, no email.
So I called them again stating that I had not ordered any product but the man on the phone continued cutting me off and kept saying that I had enrolled in their Special Language Acceleration Program! They also stated that the "package" that I received was a 30 day trial, which I am VERY careful to read thoroughly and avoid offers like that. Then to make matters worse, they said that they would not authorize a return request or provide a per-paid shipping label after the trial ends and demanded payment!
This report was posted on Ripoff Report on 12/05/2012 11:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Stroll/Philadelphia-Pennsylvania-19103/Stroll-Internet-Order-LLC-Stroll-Pimsleur-Approach-Pimsleur-Technique-Stroll-Pimsleur-Int-978277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.