• Report: #247939

Complaint Review: Stuart Allen & Associates, Inc.

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  • Submitted: Wed, May 09, 2007
  • Updated: Wed, July 11, 2007

  • Reported By:Greenwich Connecticut
Stuart Allen & Associates, Inc.
5447 E. 5th Street, Ste 110 Tucson, Arizona U.S.A.

Stuart Allen & Associates, Inc. Stuart Allen & Assoc. - a little too hasty in putting a bad mark on my credit report. Tucson Arizona

*Author of original report: To Steve, from Tucson, AZ

*Consumer Comment: collection agencies

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Stuart Allen & Associates was hired to collect a debt from me, a debt that I disputed. Even though I wasn't sure that the charge was legal and binding I paid an amount of 1/3 of the total being billed to me which was $115.00. I did this to appease them and avoid having my credit damaged.

On the payment check I made a note in the memo portion of the check that there was a balance of $245.00 and that the payment I had made was 1/3 of the full amount. (I have the canceled check and would be happy to send a copy of it to appropriate parties.) I also sent a note indicating this.

Although the note on the check indicated another payment was due (according to them) and even though I sent a note along indicating that the payment was 1/3 the balance they still placed a bad debt mark on my credit report. They did not send me another bill, no, not at all, they simply sent the major credit reporting companies a mark against my name.

The net result was that instead of receiving the entire amount of $360.00, they received only $115.00, since after my credit was damaged there was no reason for me to make more payments. So, Stuart Allen damaged my credit, hurt the company that hired them by not collecting the full amount and hurt themselves by shorting themselves of the commission that could have been theirs.

I think Stuart Allen was too hasty in sending a bad note to the crediting companies. They should realize that a policy of damaging someone's credit to resolve the debt is a poor one that may seem like a quick resolution to an annoying problem but ultimately takes more time.

I will be sending a copy of this letter to the BBB (Better Business Bureau) of Tucson and to the attorney general of Tucson as well.

Jayne
Greenwich, Connecticut
U.S.A.

This report was posted on Ripoff Report on 05/09/2007 03:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Stuart-Allen-Associates-Inc/Tucson-Arizona-85711/Stuart-Allen-Associates-Inc-Stuart-Allen-Assoc-a-little-too-hasty-in-putting-a-ba-247939. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

To Steve, from Tucson, AZ

AUTHOR: Jayne - (U.S.A.)

Thanks for taking the time to explain how collection agencies work Steve. I'll call or write to the credit agencies and dispute the bad mark.
Regards,
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#2 Consumer Comment

collection agencies

AUTHOR: Steve - (U.S.A.)

In your letter, you stated that the collection agency "was not doing a good job" for the company they are collecting for. This is not really the case.

It is a common misconception that collection agencies are collecting "for" other people. Collectors will even try to tell you they are working for others (like doctors offices). This is totally wrong.

Collection agencies work for themselves. Debts are "sold" to collection agencies by businesses, doctors, hospitals and others who have debts owed to them. They pay literally "pennies on the dollar" for the debt (if you owe the hospital $100.00, the collector might pay 20.00 for the debt --if that much) and collect the full amount, making a huge profit for a small investment. The company that sold your debt takes a loss but does get something instead of having money owed and never paid.

I recently stopped using a group of doctors because they would sell all their debts to a collection agent without billing the patient properly. The collection agent knows this (he has personally had the same problem with these doctors) and has never in the three times I've had dealings with him, reported me for failure to pay--because I pay-up immediately (as I would have paid the doctor if I had been billed). I am mad at the doctor's billing department, not the collector.

You are always free to dispute items on your credit scores. If you feel something there is unfair or not accurate--dispute it. You also have the right to have explainations put on your record if there was a good reason for your debt going to collection (like if you were disputing the bill when the debt was sold to the collector).

My spouse's grandmother is responsible for writing many of the AZ fair collection laws. She owned a collection agency and tried to make things as fair for the public as possible. As a result, we have very good laws in this state. It's a pitty other states don't have our fair laws.

Learn your rights and demand them and you will be in a much better place than you are now.
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