• Report: #1088605

Complaint Review: Stub Hub

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  • Submitted: Tue, October 01, 2013
  • Updated: Thu, October 03, 2013

  • Reported By: Russell — Dallas Texas
Stub Hub
Internet USA

Stub Hub RIP OFF Internet

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Stub Hub is a scam. Purchased concert tickets 3 months ago and was supposed to have them delivered to me today. I had never recieved a Tracking number so I went to Consumer Support and was put into live chat. The attendent was helpful only in saying that I was guaranteed my money back if I didn't get my tickets. She would turn it over to the " sourcing dept" and they would contact me.

I waited 4 hours and no one called or e-mailed so I called the customer support # and talked to a live person. After being put on hold for 10 minutes she came back to tell me there were no tickets available and they would refund my money. I went to ticketmaster and purchased 2 tickets and picked them up in an hour. These were a gift for a mentor for one of my kids. 

What a joke! Not only crappy service but a complete sham of a business!!!!  If I had not called no one would have even contacted me! This was a $500.00 transaction !  

Do not use stub hub ever!


This report was posted on Ripoff Report on 10/01/2013 10:10 AM and is a permanent record located here: http://www.ripoffreport.com/r/Stub-Hub/internet/Stub-Hub-RIP-OFF-Internet-1088605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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