• Report: #830198

Complaint Review: Styles Checks

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  • Submitted: Sat, January 28, 2012
  • Updated: Sat, January 28, 2012

  • Reported By: Cheryl — East Dorset Vermont U.S.A.
Styles Checks
PO Box 2200, Alexander, AR 72002-2299 Alexander, Arkansas United States of America

Styles Checks Deceptive/Excessive Shipping Charges Alexander, Arkansas

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I recently placed a reorder via snail mail with Styles Checks.  The order arrived in a timely manner and was printed correctly.  A day later I got an invoice saying I owed $8.90 because I didn't include enough shipping/handling.  It dawned on me that I got the same invoice on my previous order so I did a little investigating.  Luckily, I kept a copy of my order and noticed where I paid $8.25 for shipping so I emailed customer service and they said I forgot the handling fee of $2.95 per item ordered (I ordered two boxes of check) and there was a $3.00 charge for the invoice.  In other words, shipping for two boxes of checks valued at $31.90, they say, costs $17.15 to ship ($14.15 if I deduct the $3.oo charge for the invoice).  The two boxes of checks weighs less than a pound.  The order form reads... on one line it says for shipping and handling required add $2.95 per item.  Right below that on another line it reads... for checks only we recommend UPS shipping for faster, trackable service.  Checks are shipped together (additional) 1 box $6.50, 2 boxes $8.25, 3 boxes $11.75. 

In writing this I can see where I didn't completely read the fine print, however never in my wildest dreams would I believe that a package weighing less than a pound would cost $17.15/$14.15 to ship.  I feel the wording is very deceptive and excessive.  When placing my orders from Image Checks, the name before Styles Checks, I never paid more than $37.80 total for the same order.  With Styles Checks this same order is $49.05.  I have advised Styles Checks that I am not paying the extra $8.90 the second time, that I will be ordering checks from a different company in the future, and that I was filing a complaint.

This report was posted on Ripoff Report on 01/28/2012 10:37 AM and is a permanent record located here: http://www.ripoffreport.com/r/Styles-Checks/Alexander-Arkansas-72002-2299/Styles-Checks-DeceptiveExcessive-Shipping-Charges-Alexander-Arkansas-830198. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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