• Report: #952988

Complaint Review: Suburban Propane

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  • Submitted: Tue, October 09, 2012
  • Updated: Tue, October 09, 2012

  • Reported By: sheri — sherwood Oregon United States of America
Suburban Propane
10075 SW CASCADE TIGARD, Oregon United States of America

Suburban Propane rip off prices on unauthorized delivery of propane TIGARD, Oregon

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Suburban propane delivered wtihout my authorization propane to our home last October 2011 and charged me $5.62 when the current delivered price at that time was $2.89. When I called and complained they said it was already invoiced and that they couldnt change this delivery fee but the next time I needed propane they would charge me 50 cents over there cost to make up for the overcharge. In August of this year 2012 they again snuck in when I wasnt home and delivered propane and left a bill on my front door for $4.74 a gallon when the current rate was $2.34.

I also highly suspect that previous deliveries by them before October of last year were the same situation and I am in the process of looking up my past records to confirm this. If this is the case it could total thousands of overcharged dollars as we use a significant amount of propane. 

l. They send nasty late notices until you pay. It took me 4 calls and messages to get through to the manager. He wont call you back. I have told them to come get the tank and propane but this is a ripoff and I want to be reinbursed for the overcharges from this company that practices illegal activity. I have seen many other complaints about the same thing with them and also noticed a class action lawsuite against them for this.  

This report was posted on Ripoff Report on 10/09/2012 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Suburban-Propane/TIGARD-Oregon-97223/Suburban-Propane-rip-off-prices-on-unauthorized-delivery-of-propane-TIGARD-Oregon-952988. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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