Subway Sandwiches, Delta Fair Blvd In Antioch CA
Nothing against Subway Corporation as a whole, I love Subway but on 12/16/2005, we purchased three sandwiches and two soups from the Subway on Delta Fair Blvd in Antioch.
One of the Sandwiches we received was not what we ordered. The bread was wrong and it was the skimpiest sandwich I had ever seen, we ordered a veggie and they put less veggies on it then they did on the meat sandwiches.
We returned to the store to get our money back for just the 1 sandwich. We had the receipt and not a single bite was taken from it. My fiancee went in to the store and explained to the owner (at least he said he was the owner), the situation.
The Owner proceeded to interrogate my Fiancee about who prepared the sandwich, then told us he would not give us our money back, because we could not prove we received the wrong sandwich (we had the receipt and the entire sandwich, again not one bit taken from it, why on earth would we eat 2 of the sandwiches and the soups, then proceed to return a sandwich that we did in fact order??).
Obviously upset, my fiancee tossed the sandwich, it fell and spilled on the floor. The Owner then cursed my Fiancee, now even more upset, my fiance reciprocated the curses and returned to the car. I then went in the store myself to get my money back, the owner refused and after I argued with him (no curses) for a few minutes and said I wasn't going to leave until I got my money, he said he was going to call the cops because he said my fiancee threatened him, which he did not.
I waited for about 15 minutes for the cops and asked the owner if they were coming, he said he didn't know. I asked him for the phone number so I could call them and he wouldn't give it to me. So I called 411 from my cell phone and as I was listening to the recording for the Antioch Police, my fiance called and said we had to go, as we had already promised our children we would take them to another local restaurant to eat and play and we were suppose to meet a friend there at a certain time.
We went on our way and not three minutes after we left we were pulled over by two cops, asked to put our hands out the window and were frisked like some violent criminals, while our frightened small children and their friend sat in the car and watched.
After speaking with the officers in the freezing cold for who knows how long we were released with no charges, not even a ticket write-up or anything. All we wanted was $2.99, when we had spent $13, we didn't receive it. If this happened to us it could happen to you.
We ask that you please do not patronize this Subway, This guy does not deserve any business, with the way he treats his customers. Below is a list of other Subway's in the Antioch and Pittsburg area.
(competitor's names and info deleted - see below)
U.S.A. sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.