• Report: #762109

Complaint Review: Subway

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  • Submitted: Sun, August 07, 2011
  • Updated: Sat, February 18, 2012

  • Reported By: anonymous — Tampa Florida United States of America
Subway
13226 Boyette Road Riverview, Florida United States of America

Subway Manager is very dirty, she's too cheap to order the right amount of product every week, digs old gloves out of trash... Riverview , Florida

*Consumer Comment: Why would you use Subway to promote your daughers trip?

*UPDATE EX-employee responds: I'm another of the 50 ex-employees

*Consumer Comment: No food handlers permit in Florida?

*REBUTTAL Individual responds: Please Read Not True

*Author of original report: NO

*Author of original report: WELL

*Consumer Comment: So

*Consumer Comment: You don't know where the health dept. is?

*Consumer Comment: Try the phone book.

*Author of original report: 100% TRUE

*Consumer Comment: of course you followed this up with a complaint to the Health Dept

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Ok first of all I'm not trying to bash all Subway restaraunts, but this Subway is a very disgusting place. Remember people.... looks can be deceiving. When you walk in the store it looks clean. But the manager is what makes it dirty. She is a cheap gambling addict who steals from the store. She was running a bogus charity called "Cara's Mission Trip" asking customers to donate $1 to the charity, but Subway is not part of this charity. Cara is her daughter and she claims she was trying to raise $500 to send her daughter on some trip with her church. But the customers did not know that the charity was for her own greedy self. Which considering she spends all her money, meaning thousands every couple of weeks on scratch off lottery tickets, I highly doubt that money was going towards her daughter, but most likely her gambling addiction. But anyways, whatever she did with the money, that is just wrong to do either way. She is cheap, she does not order enough of what she needs every week, so she runs out of everything. Meaning not only some of the food, but she runs out of gloves. And when she does run out of gloves she digs through the trash for old gloves from the previous night to use to make people's sandwiches with. Which is completely disgusting. If she drops a piece of paper on the floor that they use to wrap the sandwiches with, it could be there for hours, she could have stepped on it a hundred times, but she will pick it up and use it, because she refuses to waste anything. If a piece of bread gets dropped on the floor, you'd think she would throw it away, but no she waits until the customers leave, and picks it up and puts it right back where she got it from. Do not buy a roast beef sandwich from there because she cuts the meat in half so really your only getting 4 pieces of roast beef on a foot long.  Sometimes less than that. Ive seen her stick her finger in the tuna and eat it, and then stick her finger back in it after she put her dirty redneck mouth on it. She treats her employers like animals. Making them eat old bread as their employee meal, and if they refuse to eat it, they don't eat at all. The ice machine has mold growing all over it, Ive even seen pieces of mold on some of the ice before.  So if you get a drink, don't get any ice unless you wanna chance getting sick. Ive also seen her use a rag to go clean the restrooms with and then use that same rag to go clean the tables in the lobby with. I am an ex Subway employee, and no I'm not a mad ex employee trying to bash this place because I don't work there anymore. She runs through about 50 employees a year, because she is this big racist redneck ass loser. The only ones who stay there are her, her mother, and the other girl who runs around like a crackhead, because she has her head so stuck up the managers ass. But I'm just saying this is a very disgusting place to eat it. Customers wouldn't even think it when they walked in. She even got sick from eating there, the meatballs, because she heats them up and keeps reusing them for days. So beware and if you're smart... STAY AWAY.

This report was posted on Ripoff Report on 08/07/2011 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Subway/Riverview-Florida-33569/Subway-Manager-is-very-dirty-shes-too-cheap-to-order-the-right-amount-of-product-every-762109. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 7Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Why would you use Subway to promote your daughers trip?

AUTHOR: ewest305 - (United States of America)

This is in response to the manager who slyly admitted to using Subway to solicit funds for her daughters vacation. Ever heard of "conflict of interest'? What you did by soliciting money was irresponsible and unprofessional. The folks donating probably did not realize they were giving money to someone with 2 cars and who own their own home. You made a mockery out of charitable causes simply because you were too cheap to pay for it yourself. Based on this alone, you are a lousy manager. I hope you do the right thing and apologize to your patrons and Subway. You should not be employed as a Manager anywhere. I will be reporting you to Subway corporate and I do hope they get rid of you. 
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#2 UPDATE EX-employee responds

I'm another of the 50 ex-employees

AUTHOR: I''m THE TRUTH - (United States of America)

What was left out... they fake the temperture charts, the "assitant manager" does not wash her hands or use gloves the majority of the time while on prep, one of the things that the manager told me out of her mouth "When gloves run out take your gloves off 1 finger at a time, then put them down where the customer cannot see them and reuse them". she reuses meat trays from previous day if the trays are low, the "assistant manager" would light her cigerette on the toaster oven and after enjoying her smoke she comes back and doesn't wash her hands then puts back on her reused gloves. The original author of this report is 100% true , she shows favortism to her Mom and the "assistant manager". When the soap for the dishes gets low she undoes the hose and makes you use the sanitizer only. The manager does not take the time to properly train the employees she puts that task of training on the other employees whoever they may be at the time and then when you do something the way you were trained she takes it out on you and fires you with no reason, she is rude and disrespectful towards employees, she comes to work as a MANAGER of a resturant wearing short shorts and flip flops, the "tip jar" is still there. I ate there 1 time on my break a tuna sub and spent the night in the bathroom and then never ate there again. When you order the "light" Mayo you are actually getting regular mayo.... ummmmm let me think I know there is more... everything I have said is sworn truth and I would have no problem testifying on this behalf. I never saw the owners or even spoke to them so who knows if they even know this is going on in their business.
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#3 Consumer Comment

No food handlers permit in Florida?

AUTHOR: Inspector - (USA)

YUK!  I will never eat in Florida.  The OP said it's "just fast food" and that is different how?  In many states any open container or exposed food handled by other than the consumer requires a permit.

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#4 REBUTTAL Individual responds

Please Read Not True

AUTHOR: mgr - (United States of America)

I am the manager of this store and although some of the complaints are true the majority of them are not. This was an employee that was released of duties and was really bitter for that reason. Some things in food you really have to maintain sometimes we do get a little mold on ice cause of condensation,it is something hard to maintain and he obviously did not clean the ice machine on his shift for that to happen. We do not clean restrooms with cloths we use disposable for that,that is what they are trained to do. We all eat here so i assure you we do not use food off floor,this is one of the freshest ,friendliest subway you will ever encounter. I do not steal from the store,me and my husband own our house outright and drive new vehicles, weve been on our jobs for several years. he is safety installer for osha and i manager. We did collect $ for a mission trip for my daughter she went with AIMS OUTREACH to phoenix FINE ART FESTIVAL with harvest assembly of God where they walked on the streets carrying a oversize cross spreading the gospel and performed at festival (thank you to all who supported) No place is perfect i assure you ,however we do strive to be sanitary. the employees here have been here for at least 3 years they know the rules and for the most abide by them, it is only when you get that one who does not like the owner or the manager, who does not know the value of a job, that will complain and try to cause problem, no one can work with and tries to take shortcuts instead of doing job right AND has the nerve to make stuff up to make us look bad. We have health dept inspections RANDOMLY and the reports are public records. Feel free to tour our store anytime, we have 0 to hide. we appreciate your business.
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#5 Author of original report

NO

AUTHOR: anonymous - (United States of America)

No I was never required to have a food handlers permit. This is just fast food.
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#6 Author of original report

WELL

AUTHOR: anonymous - (United States of America)

Actually I've worked with numerous people who thought about contacting the health department because of her. Its the manager its not the employees. I didn't say every piece of ice had mold on it. You would see a piece here and there that would have some mold on it. At first I thought it was some dirt or something on the ice when I would see it until I looked up in the ice machine where the ice drops and it is covered in mold. People wouldn't think it was mold by first glance but probably some dirt or something. The paper is 100% true too, I got screamed at for almost throwing a piece of paper away that was on the floor for about an hour. No it didn't have footprints on it, but it was on a dirty floor. This boss is the boss from hell. She doesn't care about customers, she only cares about herself. The owner probably doesn't care neither, because she is saving him money. And I did think about contacting the health department, but I highly doubt it is as easy as it seems. It probably doesn't take just a phone call and then they're out there ready to shut the restaraunt down. The only way they would know about stuff like the paper, the gloves, etc... is if they were to watch the cameras. She is not gonna do that in front of an inspector. I've even got bread out for customers and the customers would be like "OMG what is that" and it looks like dirt on the bread from falling on the floor, and they would be 100% true. Im not trying to make anyone believe my story, but just to inform people that may want to know. And you can make a store look clean but its not. Yea the lobby and line look fine, but they dont drop stuff in front of customers and let them know they are gonna use it anyways. And all this stuff I said isn't on a daily basis, but if something does get dropped, best believe it will not be wasted, thats all I'm saying.
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#7 Consumer Comment

So

AUTHOR: Robert - (U.S.A.)

Let's see.  You worked in a Fast Food Restaurant that you would know is inspected by the Health Department.  Even though you figured out how to post a Ripoff report, you have no idea how to find out how to contact them?   In fact it doesn't even seem like you thought about reporting it until someone mentioned it to you.

You then say it "looks" clean and no customer would ever know.  But what you describe would be things that a customer would know.  Such as having footprints on their sandwich wrapper, dirt on their bread from being on the floor, mold on their ice cubes.  Yet no customers ever reported them either?  What about the other 50 employees who are no longer there.  Why are you are the only one shining the light on the truth?

I bet there is a lot more to this story.
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#8 Consumer Comment

You don't know where the health dept. is?

AUTHOR: Inspector - (USA)

You said you were an ex-employee, isn't a food handlers permit required in your state?
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#9 Consumer Comment

Try the phone book.

AUTHOR: mr rik - (USA)

May be in the government section at the beginning.

I remember way back when, I worked for a pizza hut where the manager had us slice up fresh veggies with the rotten instead of throwing them out.

SCUMBAGS!

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#10 Author of original report

100% TRUE

AUTHOR: anonymous - (United States of America)

First of all it is 100% true. I would not waste my time and write all of that for nothing. I'm not referring to all Subway's but that one is disgusting. You wouldn't think it if you were a customer but I've witnessed some nasty crap. I never worked for a place so disgusting. Shes just a very rude lady and that is why I felt the need to expose her. She treats her employees like dogs, people will work their butts off for her and she will still find something to complain about. She even will make stuff up just to have something to complain about. She doesn't want to waste anything from food to just a piece of paper. The less she cost the restaraunt the bigger her bonus. I wish I knew a way to contact the Health Department and have them investigate because I would love to see for that Subway to fail. But I wouldn't even know where to begin to do all that. If you know how to I would love it if you would share.
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#11 Consumer Comment

of course you followed this up with a complaint to the Health Dept

AUTHOR: Steven - (U.S.A.)

If any of this is true you should call places.
1. The Health Department
2. Subway corporate offices to see how they feel about their store managers soliciting for private donations. Last I heard there shouldn't be any tip jars sitting around either.
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