• Report: #247054

Complaint Review: Success Express Sales

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  • Submitted: Sat, May 05, 2007
  • Updated: Mon, April 19, 2010

  • Reported By:mesa Arizona
Success Express Sales
5775 Soundview Dr.suite 103c Gig Harbor, Washington U.S.A.

Success Express Sales, success express sales inc ripoff never delivered 60 issues of sporting news at 93.00 Gig Harbor Washington

*Consumer Comment: Contact Information

*UPDATE Employee: IRRESPONSIBLE CONSUMER REPORTING

*Author of original report: pacific coast- success express sales

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I ordered 60 issues of sporting news on 2/6/07 paying 40 dollars cash and debiting 53.00 with the promise it would be delivered sooner. I called once and they said it was comeing . todays date is may 5 , 2007 and i still have not recieved it. I should of known better then ordering something from door to door kids. I will never do this again.

Shelly
mesa, Arizona
U.S.A.

This report was posted on Ripoff Report on 05/05/2007 01:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Success-Express-Sales/Gig-Harbor-Washington-98335/Success-Express-Sales-success-express-sales-inc-ripoff-never-delivered-60-issues-of-sport-247054. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Contact Information

AUTHOR: Sammie - (United States of America)

I received a visit from a young man as well selling magazine subscriptions and it was just a couple things that he said that made me want to look up whether or not it was a scam or not.  He had mentioned voting for him and filling out a comment card and neither of those things happened or added up when he left.  On the form the website given is www.pccsonline.com and when I got there the information I thought I would find was not there and there was no contact information available.  When I got to this site I read all the complaints and I read the rebuttal by the employer.  I then went to the website sesales and found that the address suite doesn't match the one on the form I have, but the phone number matches.  The whole thing still feels not right to me, if I am completely wrong then I am sorry, but I am sending in the cancellation form and canceling my check.  The kid was really nice, but I can't afford to be scammed out of $75.00.  If this is a real deal thing then I would really suggest to the company to provide more professional/official and accurate information to the consumer so they don't feel the need to do what I am doing.
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#2 UPDATE Employee

IRRESPONSIBLE CONSUMER REPORTING

AUTHOR: Success Express Sales - (USA)

PLEASE READ ALL INCLUDING CONTACT INFORMATION

---Once this website came to my attention I felt compelled to give some FACTUAL INFORMATION to consumers who visit the Rip Off Report website.   I have read all 18 complaints regarding SUCCESS EXPRESS SALES, INC & PACIFIC COAST CLEARING SERVICES, INC. on this website.

                                                            -

--Unfortunately all these reports are based solely on assumptions and hear say.  Every one of them have been filed by irresponsible consumers.  It is this kind of irresponsible consumer reporting that slanders good companies based on assumptions and hear say. Please get facts and both sides of the story before you just jump online and do damage in our case to young adults doing something positive and improving their futures.                                                        

---We would have liked the opportunity to address these situations in a professional business manner.   These consumer should have contacted us through our telephone number (1-253-851-8414 customer service) or mailing address (5775 Soundview Dr. #103-C Gig Harbor, WA 98335), provided on our receipts or through our website(sesales.info).  We could have appropriately addressed these situations and presented the FACTS. 

---This is a positive and constructive goal orientated program for young adults, over 18 years old, to  travel the country developing inter personal communication skills, gaining an education in direct sales and brightening the future of the youth of America. 

---Our representatives are in a contest selling magazines subscriptions to collect points to win a trip to Europe, a Carribean Cruise, or a trip to Australia and cash awards up to $5000.  The top two individuals in the contest every six months win the trip.  The cash awards are awarded in a separate contest in $500 increments.                                                                                                 ---Our business group, Success Express Sales, Inc., has been participating in these contests for over 20 years.  We adhere to a strict code of ethics and moral standards.  Our magazine subscriptions are cleared through the premier magazine subscription clearinghouse & customer service center in the United States, Pacific Coast Clearing Services, Inc.                                        ---In regard to the other issue in these reports filed:
1) These are young individuals who are working on their futures.  They are going to be inquisitive on your career, interest, etc.  They are trying to find their path in life and improve their futures. 
2) The magazine term and cost are dictated by the publishers of the magazines. On any particular magazine it could be just a 1yr, 2yr or 3yr subscription that we are required to offer.

3) There is a $15 process & handling fee for each customer regardless of how many magazines are purchased.                                                                                                                                

  4) If more than one magazine is purchased the customer can choose a magazine off of a list that Success Express Sales, Inc. will pay for.   

5) If magazines ordered are paid for in cash they do receive bonus points.                                  

6) All contestants are instructed to obey signs posted and to represent our contest appropriately.        ---Success Express Sales, Inc. does its best to give this opportunity to good young adults searching for an avenue or a path to success.  We conduct general back ground checks and are very selective.  Occasionally an individual may slip through who is not up to our standards and these individuals are released immediately from the contest.                                                           

---For any inquiries questions or concerns pertaining to this opportunity please contact us through the website: sesales.info, email: mike@sesales.info or 1-877-646-5050.   
---I believe this could be a fantastic information tool for consumers if used in a responsible manner.  However in these incidences these consumers where hasty in making such quick judgements based on assumptions & hear say.

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#3 Author of original report

pacific coast- success express sales

AUTHOR: Shelly - (U.S.A.)

Called several times and they even hung up on me once.
May 11th i talked to mary the supervisor, and she refuses to give me back my money. I have both recipts and it doesn't even have my signature on it.
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