- Report: #981174
Report - Rebuttal - Arbitrate
Complaint Review: Success Planning Group
Success Planning GroupNew York, New York United States of America
Success Planning Group Kept wanting more money for each service New York, New York
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I cancelled it December 3, 2012. When I cancelled the membership I was told no refund and that the cancellation dept would contact me within 48 hours. I waited over a week and just called them again tonight Dec 12 and was told that I should have received an confirmation email for the cancellation. As of yet still have not received a cancellation notification and the reply to this was my email was messed up.
When I asked about a refund their reply was that there was a verbal agreement for 3 days grace period and that there was a 15 days waiting period which I was past both of those.
The additional calls did not start until after the 15 days and each week I would get another call for website, business loan, business store, domain name etc.
I did not sign their online agreement and the initial payment was for making so many changes to my "business plan" consultation and unlimited calls.
I have emailed their client care per the person I spoke with asking for a refund and will wait to see their reply.
Certain individuals that I talked with for the additional services were very rude when my reply was I could not afford any other services. I became very stressed out with these calls and want nothing to do with their business.
This report was posted on Ripoff Report on 12/12/2012 03:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Success-Planning-Group/New-York-New-York-10118/Success-Planning-Group-Kept-wanting-more-money-for-each-service-New-York-New-York-981174. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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