- Report: #1118106
Report - Rebuttal - Arbitrate
Complaint Review: Success Tax Relief
Success Tax Relief1001 W H St La Porte, Texas USA
Success Tax Relief Tax relief La Porte Texas
*Author of original report: Sadly enough
*REBUTTAL Owner of company: It's unfortunate that legitimate companies get slandered because of irresponsible people
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STR solicited me for a period of months, and when a levy was placed on my income, I decided to hire them. They said they would get the levy released, and were suggesting an Offer in Compromise for my debt. Sixty days went by and the levy was still in place. I had to race to the IRS office and the last minute before Christmas to get the levy released myself. I have the paperwork to prove this is so. The IRS officer at that time told me this company was a scam. But STR said they were 99% sure they could get an Offer in Compromise accepted for me.
For a period of months they assured me that it would be accepted. I have since learned that only 25% of OIC's are accepted and mine would never had been due to my age, and earning projections. I believe that STR misrepresented the expected outcome. When it was rejected, they did not seem surprised, but they did switch my representative. A woman, who asked me the exact same questions as the previous rep., and who in the course of 20 minutes decided I wouldn't be available for a successful OIC.
Why did it take this woman 20 minutes to decide this, when it took the previous rep months to come to the opposite (and incorrect) conclusion? Everyone in the company was telling me the OIC would be accepted. Instead, this new woman suggested a payment plan identical to the plan the IRS had outlined. Why did I need to waste 12 months and $2,500.00 to come to the exact conclusion?
This company knew I was in recovery, I feel that they took advantage of my weakened state to confuse me in a matter I was already lost on. It pains me to think what they may be doing to peoples in worse conditions than mine, the elderly or impaired. People who are in debt already, and who are looking for assistance. The worst kind of scammers.
This report was posted on Ripoff Report on 01/24/2014 08:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/Success-Tax-Relief/La-Porte-Texas-77571/Success-Tax-Relief-Tax-relief-La-Porte-Texas-1118106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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